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Thoughts From Frank, Managed IT Services, VCIO Frank Saulsbery 9/28/26 Thoughts From Frank, Managed IT Services, VCIO Frank Saulsbery 9/28/26

What Other Non-Repair Services Should a Managed Services Company Offer?

Why the best managed service providers help you plan for tomorrow, the guidance they should offer beyond repairs, and questions to evaluate your provider.

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Thoughts From Frank, Cybersecurity Frank Saulsbery 9/14/26 Thoughts From Frank, Cybersecurity Frank Saulsbery 9/14/26

Encrypting Emails in Outlook

Why a regular email is a bit like a postcard, how to use the Encrypt option in Outlook, and a simple rule of thumb for what should be encrypted.

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Thoughts From Frank, Cybersecurity Frank Saulsbery 9/14/26 Thoughts From Frank, Cybersecurity Frank Saulsbery 9/14/26

Technology Use Policies for Companies and Organizations

Why a written technology use policy protects your business, what a simple one covers, and how it grows with your company as tools like AI arrive.

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Thoughts From Frank, Cybersecurity, Cyber Insurance Frank Saulsbery 8/31/26 Thoughts From Frank, Cybersecurity, Cyber Insurance Frank Saulsbery 8/31/26

What to Do When You Have a Cyber Breach in Your Organization

Why rebooting and deleting can make a breach harder to resolve, who to call first, and how a simple response plan takes the panic out of the moment.

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Thoughts From Frank, Cybersecurity Frank Saulsbery 8/17/26 Thoughts From Frank, Cybersecurity Frank Saulsbery 8/17/26

Multi-Factor Authentication: When to Use It

Why a password alone is no longer enough, where MFA matters most, and the one thing to do if you get a login approval you did not request.

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Thoughts From Frank, Cybersecurity Frank Saulsbery 8/10/26 Thoughts From Frank, Cybersecurity Frank Saulsbery 8/10/26

Network Firewalls: Are They All the Same?

The difference between home routers, software, cloud, and hardware firewalls, why prices range so widely, and how to match a firewall to your business.

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Thoughts From Frank, Managed IT Services Frank Saulsbery 8/3/26 Thoughts From Frank, Managed IT Services Frank Saulsbery 8/3/26

What Problems Do Managed Services Solve for You?

Why one internal IT person eventually runs out of hours, and how managed services bring a team, proven processes, and consistency to your technology.

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Thoughts From Frank, Cybersecurity Frank Saulsbery 7/27/26 Thoughts From Frank, Cybersecurity Frank Saulsbery 7/27/26

Cyber Security Training for the Average User

Why practical, everyday security awareness training turns busy employees into a human firewall against the mistakes attackers count on.

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Thoughts From Frank, Cybersecurity Frank Saulsbery 7/27/26 Thoughts From Frank, Cybersecurity Frank Saulsbery 7/27/26

What Is a Zero-Day Vulnerability?

What a zero-day vulnerability is, why no business is fully immune, and how updates, behavior-based security, and a response plan reduce the risk.

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Thoughts From Frank, Cybersecurity Frank Saulsbery 7/13/26 Thoughts From Frank, Cybersecurity Frank Saulsbery 7/13/26

Cyber Security and What You Need

A plain-language look at the layers that actually protect a business, from EDR and hardening to round-the-clock monitoring and response.

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Thoughts From Frank, Cybersecurity Frank Saulsbery 7/13/26 Thoughts From Frank, Cybersecurity Frank Saulsbery 7/13/26

Network Penetration Test (Pen Test): Do You Need One?

What a network penetration test is, what happens during one, how often to run it, and why a basic test can be a reasonable place to start.

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Thoughts From Frank, Cybersecurity Frank Saulsbery 7/6/26 Thoughts From Frank, Cybersecurity Frank Saulsbery 7/6/26

EDR, Another IT Three Letter Acronym: What Is It?

A plain-language look at Endpoint Detection and Response: how it differs from older antivirus, how it stops ransomware, and why monitoring still matters.

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Thoughts From Frank, Managed IT Services Frank Saulsbery 6/29/26 Thoughts From Frank, Managed IT Services Frank Saulsbery 6/29/26

Reactive and Proactive Approach to Technology

Why most technology problems build quietly in the background, what proactive IT support actually checks, and how to weigh prevention against downtime.

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Cyber Insurance, The Frank Files Frank Saulsbery 6/22/26 Cyber Insurance, The Frank Files Frank Saulsbery 6/22/26

Cyber Insurance Compliance: What the Industry is Requiring

A plain-language look at what cyber insurers are really asking for, and why being able to prove your protections matters more than checking yes.

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The Frank Files, Device Management Frank Saulsbery 6/15/26 The Frank Files, Device Management Frank Saulsbery 6/15/26

Bring Your Own Device: Convenient, But At What Cost?

Personal devices for work feel like a flexible, cost-saving win. Then a few months go by and the cracks start showing. Frank Saulsbery talks through what really happens when BYOD goes sideways, and the question every business owner should ask before they get there.

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