MANAGED IT SERVICES
Your Technology. Our Mission. Always Here.
Managed IT services from a team that knows your business by name,
backed by over 20 years of expertise serving Decatur and beyond.
Running a business means focusing on your mission, not troubleshooting technology.
As your managed IT services provider, we handle everything from network security and data backup to compliance and disaster recovery so you can concentrate on what you do best.
Since 2001, we've served Decatur and the surrounding region with a simple philosophy: people first, technology second. Our team brings enterprise-level expertise with the personal care of neighbors who know your business by name.
When you call, you'll reach someone who knows exactly who you are and what you need because we're not just your IT department, we're caring partners invested in your success.
What This Means for Your Business
Predictable Technology That Simply Works
Imagine coming into work knowing your systems are secure, your data is protected, and your team can focus on their actual jobs instead of IT headaches.
That's what managed IT services deliver. We proactively monitor your infrastructure around the clock, catching issues before they become problems and ensuring your technology supports your goals rather than holding you back.
With comprehensive management of your network security, email continuity, data retention, backup systems, and compliance requirements, you gain peace of mind that comes from having experts who genuinely care about your organization watching over your technology. Our clients don't just get technical support, they get a dedicated partner who understands their industry, knows their specific needs, and responds with honest guidance about what they actually need (not just what we can sell them).
The result? You stop worrying about technology failures, security breaches, or compliance issues, and start leveraging IT as the strategic asset it should be.
A Partnership Designed With You in Mind
Our managed IT services empower organizations that need reliable technology but don't want to manage it themselves.
Whether you're a small team or a multi-location operation anywhere in Illinois and beyond, if you value personal relationships, honest communication, and technical excellence, we're your people.
Nonprofits and mission-driven organizations working to make an impact without getting slowed down by technical complexity. We understand your budget constraints and focus on solutions that truly serve your mission.
Growing businesses ready to move beyond break-fix support to proactive IT management that scales with them.
Financial institutions requiring rock-solid security, compliance expertise, and zero tolerance for downtime. We bring the specialized knowledge your industry demands.
Manufacturers and factories that need systems running smoothly on the floor and in the office, with rapid response when production depends on it.
The NSU Difference
What makes us different isn't just what we
do; it's how we do it and why we do it.
✔ We Know You (Really)
After more than two decades serving Decatur, we're familiar with our clients' businesses, their challenges, and their goals. Many of our client relationships stretch back 25 years, and we've never lost a single client due to poor service. When we see you around town, we genuinely enjoy catching up.
✔ Teachers at Heart
Our technicians don't just fix problems; they empower you to understand your technology. We speak in plain language, take time to explain what's happening, and help you make informed decisions about your IT strategy.
✔ Always Accessible
When technology issues arise, you reach people who already know your systems and understand your priorities without having to explain your setup to strangers. Just responsive support from technicians who treat your emergencies like they're our own, regardless of when they happen.
✔ Honest Guidance
We tell you what you need to hear, not what will generate the biggest invoice. If something isn't necessary, we'll say so. If there's a more cost-effective solution, we'll recommend it. Your trust matters more than any single sale.
✔ Generational Expertise
With leadership spanning from Frank's founding vision to Baily's forward-thinking approach, we blend decades of experience with fresh perspectives on emerging technology, giving you the best of both worlds.
Our comprehensive managed IT services include network infrastructure management, internal and external security, data management and retention, email continuity, disaster recovery planning and execution, compliance support, and continuous system monitoring. All delivered with the personal touch that only comes from truly caring about your success.
Ready for IT That Actually Works for You?
Let's Build A Technology Partnership That Lasts!