IT SUPPORT
Technology That Works. Support That Cares.
Local IT expertise with around-the-clock support for Decatur businesses
who need technology partners, not just vendors.
Your Technology Partner in Decatur
We're more than your IT support team.
We're your neighbors, committed to empowering your business through technology that actually makes sense.
Since 2001, Network Solutions Unlimited has been helping Decatur-area organizations, from nonprofits to financial institutions, solve their technology challenges with honest guidance and expert care.
Our approach is simple: people first, technology second. We believe the best IT support comes from technicians who have the heart of a teacher, explaining solutions in plain language and building lasting partnerships with every client we serve. Our team is here with genuine customer care that puts your needs first.
With clients who've trusted us for over 25 years, we've proven that combining deep technical knowledge with genuine personal connection creates IT support that truly works.
Complete IT Solutions for Every Business Challenge
Our comprehensive support services cover everything your organization needs to stay secure, efficient, and focused on your mission.
Managed IT Services
Proactive technology management that keeps your systems running smoothly before problems arise. We monitor, maintain, and optimize your IT infrastructure so you can focus on what matters most: growing your business and serving your community.
Mobile Device Management
Keep your business data secure while giving your team the flexibility they need. We manage smartphones, tablets, and laptops across any platform, ensuring your mobile workforce stays productive and protected.
Hardware & Software Services
From selecting the right equipment to keeping it running at peak performance, we handle all your technology needs. Our team provides expert guidance on purchases, installations, updates, and repairs that make sense for your budget and goals.
VoIP & Communication Solutions
Crystal-clear business communication systems that work seamlessly across your organization. We design, implement, and support modern phone solutions that keep your team connected, whether they're in the office or working remotely.
Help Desk
Our friendly technicians understand your infrastructure and are ready to answer questions, solve problems, and provide the guidance you need. When issues arise, you're reaching people who already know your setup and can help immediately without delays, and when you need it most.
Asset Tracking
Know what technology you have, where it is, and when it needs attention. Our asset tracking services give you complete visibility into your IT investments, helping you make smarter decisions and plan for the future.
From day-to-day technical support to strategic IT planning, we're here to help you succeed.
What Sets Our IT Support Apart
✔ Rapid Response Times
When you call, we answer. Our commitment to quick response means your downtime is minimized and your team stays productive.
✔ Security-First Approach
Protecting your data and systems is built into everything we do. From internal network security to external threat protection, we keep your business safe from evolving cybersecurity risks.
✔ Proactive Monitoring
We identify and resolve potential issues before they become real problems. Our monitoring systems work around the clock to keep your technology running smoothly.
✔ Seamless Integration
Whether you're adding new technology or upgrading existing systems, we ensure smooth transitions with minimal disruption to your daily operations.
✔ Local Decision-Making
You work directly with our leadership team in Decatur. No distant call centers or offshore support. Just caring professionals who know you and your business personally.
✔ Customized Support Plans
Every business is different, and your IT support should reflect that. We tailor our services to match your specific needs, industry requirements, and growth goals.
✔ Documentation & Knowledge Sharing
We don't keep you in the dark. Our detailed documentation and patient explanations mean you always understand what's happening with your technology.
Ready for IT Support That Actually Supports You?
Let's talk about how we can become part of your team's success story!