Baily Saulsbery
CHIEF OPERATING OFFICER
Operational Excellence
Non-Profit IT Solutions
Client Relations
Client Focus
Non-profit organizations and mission-driven businesses seeking IT partners who understand their unique needs and resource considerations
Areas of Expertise
Operational strategy, client relationship management, service delivery optimization, non-profit technology solutions, team leadership
"People drive my every decision. Their happiness and ability to utilize technology to ease their daily work is my priority."
What sets Baily apart in the technology space is her ability to balance technical requirements with human needs. She understands that behind every support ticket, security concern, or infrastructure upgrade is a person trying to do their job effectively. Her focus on scalable systems and process maturity ensures NSU can grow and adapt while maintaining the responsive, personalized service clients depend on. Baily's strong leadership creates an environment where both team members and clients feel valued, heard, and empowered through technology rather than overwhelmed by it.
Outside the office, Baily is an avid traveler with a love for international experiences. She speaks German and has explored cultures around the world. She's a huge animal person and finds that lifting weights helps her show up as her best self both professionally and personally. Whether she's strategizing about network security or planning her next international adventure, Baily brings the same enthusiasm and people-first mindset to everything she does.
Baily's operational leadership ensures NSU delivers consistent, high-quality IT services while maintaining the personal relationships that define the company's approach.
Her specialization in serving non-profit organizations reflects NSU's commitment to supporting mission-driven work with technology solutions that maximize impact.
With a focus on scalable systems and client-centric operations, Baily ensures every interaction, from routine support to major projects, reflects NSU's values of care, competence, and community connection.
Baily Saulsbery serves as Chief Operating Officer at Network Solutions Unlimited, where she oversees the company's day-to-day operations and ensures the efficient delivery of IT services that keep clients running smoothly.
With a background in International Business, Baily brings a unique perspective to technology leadership, one that prioritizes people over products and relationships over transactions. Her approach centers on operational excellence paired with technical alignment, building scalable systems that grow alongside client needs while maintaining the personal touch NSU is known for.
Baily joined Network Solutions Unlimited in 2019, bringing fresh energy to a company built on decades of community trust. Her leadership style reflects the values that have made NSU successful: genuine care for both team members and clients, a commitment to making technology accessible rather than intimidating, and an unwavering focus on long-term partnerships. She has a particular passion for working with non-profit organizations, describing them as "some of the most selfless people I have ever had the privilege of meeting." This alignment with mission-driven organizations reflects NSU's own values-based approach to business.
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