As businesses have been allowed access to more advanced tools, the cloud and its capabilities have been shown to be among the most useful to operations. Let’s examine some practical applications of the cloud to see why this is.
The information technology solutions that are out there for businesses to utilize are constantly improving. While these improvements are beneficial to your operational abilities, you do need to make sure you are staying up to date. This is where a managed service provider can help. Here, in the final part of our series exploring the value of managed services, we’re considering procurement assistance.
Sometimes, your business may have a need that requires you to bring in an external resource, including assistance with the technology it leverages. Here, in the second part of our series, we’ll see how a managed service provider can act as a consultant for your various business needs.
Why do we focus so strongly on business productivity? In many cases, it can be boiled down to a basic equation: the more productive a business is, the greater the value that its actions will have. This is just one way that managed services can bring a business value - by helping to make its actions more productive. That’s why it is only fitting that we look at productivity in this first installment of our series examining the added value that managed services provide.
In business today outsourcing your IT management or project management is routine. It wasn’t always so. For the first couple of decades of IT for business, that was the only way you were going to get a piece of technology up and working again without massive capital investment. Today, we will take a look at the break/fix method to IT management and how it is far more expensive than you may think.
Chances are that if you are a business owner that has been in business for a decade you’ve seen how emerging technologies have changed the face of business. Technologies like cloud computing have opened up opportunities for many businesses to get the powerful computing infrastructures they need without massive upfront costs. As this trend continues, the IT services has begun to move past core IT management and support and onto providing real solutions for the modern business. Today, we will look at how the Managed Service Provider (MSP) is at the forefront of a data revolution that has no end in sight.
Let’s say that your organization has experienced considerable growth over the past couple of years. It’s not outpacing your IT infrastructure, and the cracks are starting to show in more ways than one. This makes it difficult to plan for the future, implement new IT initiatives, and react to issues as they crop up. If your business doesn’t have an internal IT department heading these developments, outsourcing can be a viable option to make sure all of your organization’s technological needs keep your progress moving forward.
Uh oh - your critical business systems are acting up again, and you aren’t sure what’s causing the problem. Fortunately, you aren’t caught up in this alone. There are those that can help you, just like a doctor would if you were ill. However, instead of calling your healthcare provider, you want to call a managed services provider.
Chances are, you most likely view your vendors as a necessary evil. While you have to work with them to get the things that your business needs to function, it’s hard to not think of everything else that could be accomplished in the time you spend dealing with them. Unfortunately, there are even more costs to dealing with vendors that you may not have considered.
How does your organization manage its mission-critical technology solutions? We know that most small businesses have some sort of trouble with this topic, either due to budget constraints or a lack of personnel. Either way, we know that there is a better way to manage your business’ technology, and it’s all thanks to managed IT services.
As a modern business, your success depends on your technology functioning properly. As many businesses have discovered when their solutions did not function as intended, the effects can have considerable impact to their success rates. To help keep your business running, you need to be sure that your solutions are maintained.
How many emails does your organization receive every day? Chances are that you can’t find time in your day-to-day operations to maintain and manage your email solution as well as you’d like, and in a world where threats to your organization’s network lurk around every corner, you can never be too careful. How can you make sure that you’re taking proper care of your business’s email infrastructure, without sacrificing the time and manpower required to do so?
The last time you reached out to IT support, how long did it take them to respond to your request? Did they have to drive all the way to your office, only to resolve the issue far too late? Being able to take prompt action is key to alleviating IT issues, especially when mission-critical data is on the line. A remote monitoring and maintenance solution may be just the tool you need to keep your systems maintained and operating properly, and all without expensive on-site visits.
Remote monitoring and maintenance lets your business get the technology assistance it needs as swiftly as possible. It’s usually more efficient to outsource this responsibility to a third party that can keep tabs on your business’s systems through an online cloud-connected interface. This allows technicians to resolve most problems without an on-site visit, though this is far from the only benefit that remote monitoring and management solutions provide.
Resource AllocationYour network components and applications are constantly being accessed throughout the workday, but delegating the proper amount of resources to ensure that the tools are available can be tricky business. If you have an outsourced provider monitoring your network resources, they can adjust the workload to avoid bottlenecks and downtime, ensuring maximum functionality.
Threat ManagementSimilar to the above point, keeping an eye on the network and its resources can signify when a threat slips through your defenses. If a virus or malware program installs on a device, it may slow down the machine and spread to other parts of your infrastructure. Identifying where a threat is and eliminating it promptly is important to keep infections from spreading, and this same tactic can be used to detect telltale signs of hardware failures so your organization can prepare for the worst.
Patching and Security UpdatesOne of the best things about remote monitoring and maintenance is that the outsourced provider can remotely apply patches and updates, as well as resolve other problems that might come up. By doing this, you effectively free your business from the responsibility of performing this routine maintenance, which is an invaluable opportunity for an SMB to invest in more profitable endeavors.
Of course, the biggest benefit of remote monitoring is the fact that you’ll cut down on expensive on-site visits from your IT support. Since most problems can be resolved remotely, it’s logical that you avoid on-site visits as much as possible. After all, it’s a mutually beneficial situation; you get the help you need, and we help you save money. Of course, there are always going to be issues that need an on-site visit, but we’ll try to limit these so that you can focus on keeping your business productive.
To learn more about remote monitoring and management, reach out to us at 217-428-6449.
Running a business is challenging, especially when it comes to juggling your assets and your IT budget. That’s not even mentioning managing your workforce, or delegating tasks out to those who are qualified to perform them. While you’re busy with all of these responsibilities, chances are that there will always be one task within your organization that’s better handled by a professional: your IT management.
Some businesses have a hard time admitting that they don’t have someone skilled enough to perform certain tasks. Plus, IT management and maintenance isn’t something that you want an inexperienced worker handling. The truth about situations like this is that outsourcing is, in fact, a valid option, and one that shouldn’t be dismissed - especially for small businesses. Sometimes small organizations don’t have the time to deal with routine maintenance, while others have trouble attracting top talent. Both scenarios inevitably lead to technology that isn’t cared for properly, and will eventually break down.
For this specific reason, outsourcing IT management and maintenance is one of the most valuable outsourced services that your business can implement. After all, you started your business for the purpose of providing a service you love, not to manage your technology solutions. If you want to focus on maximizing the quality of your services, you need someone watching your technology that can keep an eye on it 24/7. You just might find that your goals are all within arm’s reach at long lost.
One of the major benefits of managed IT services is the fact that your technology will be handled by a professional technician, rather than untrained employees. You don’t want just anyone performing maintenance on your business’s IT solutions. Imagine what would happen if the person in charge of your IT were to mishandle or mismanage your technology - expensive downtime could ensue, and your budget could be burdened with frustrating repair costs and replacement fees. Of course, one of the most crippling parts of a hardware failure or downtime event is the data that’s lost when a server goes down. Unless you have support ready and on-hand to help you get through the incident as quickly as possible, an unexpected data loss incident could break your business badly enough that it can’t recover.
When you outsource your IT to Network Solutions Unlimited, you can eliminate this uncertainty and ensure maximum uptime. Network Solutions Unlimited is ready to assist you with your technology at any time, and we make it our goal to minimize downtime and prevent technology difficulties altogether. Our managed IT services can be helpful even if you have an in-house IT department. Chances are that they’re bogged down with IT work, be it upgrading to better technology or applying routine maintenance. Our technicians can assist them and provide a second opinion when it’s needed, as well as free up time by eliminating issues altogether.
Our technicians want to see you make the most of your business, and we’ll use our expertise to limit the IT roadblocks you encounter so that you can focus on your goals. To learn more, give us a call at 217-428-6449.