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Network Solutions Unlimited Blog

Network Solutions Unlimited has been serving the Decatur area since 2013, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What are Tech Industry Giants Doing About COVID-19?

What are Tech Industry Giants Doing About COVID-19?

While COVID-19 has largely dominated the public awareness and created huge shifts and interruptions to businesses of all sizes, small businesses have clearly been impacted the most--essential and non-essential businesses alike. Of course, this doesn’t mean that large enterprises and corporations aren’t also affected. The difference is, these enterprises and corporations are sometimes better equipped to do something about it… which many have.

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Tip of the Week: Keeping Track of Your Own IT Isn’t Easy

Tip of the Week: Keeping Track of Your Own IT Isn’t Easy

Quick - when was the last time your routers were updated? Not sure? How about your servers, or every other piece of technology in your office?

The truth is, maintaining a business’ IT requires more than just running a virus scan every once and a while, or updating a mission-critical program on each workstation. It requires an in-depth understanding of each component and its history, assisted by the use of specialized tools and extensive record-keeping.

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The Value That Managed IT Services Bring to the Table

The Value That Managed IT Services Bring to the Table

We’re always trying to get our message out, sharing how our services can bring value to just about any kind of business - including nonprofits and municipalities - seeing as just about every business today relies on technology to some degree. Here, we wanted to demonstrate how that value can present itself through managed services.

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What Value Do Managed Services Offer? Secondly, Support

What Value Do Managed Services Offer? Secondly, Support

It wasn't too long ago that we had to lug a computer into the shop to get it fixed if something were to go wrong with it. Frankly, with the pace that business is conducted at today, this approach simply isn’t effective for businesses any longer. Now, with the support of a managed service provider, support is available much more efficiently and affordably than ever.

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Five Reasons Managed Services Even Work Well for Small Businesses

Five Reasons Managed Services Even Work Well for Small Businesses

Consider something for a moment: aside from their size and the resources at their disposal, what makes a small to medium-sized business so different from a large, enterprise-sized one? If you really consider it, there isn’t all that much. This is why many SMBs have turned to managed services… to receive IT support comparable to what the large businesses get.

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We Break Down Break/Fix

We Break Down Break/Fix

In business today outsourcing your IT management or project management is routine. It wasn’t always so. For the first couple of decades of IT for business, that was the only way you were going to get a piece of technology up and working again without massive capital investment. Today, we will take a look at the break/fix method to IT management and how it is far more expensive than you may think.

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Here’s How Companies Struggle with IT Security

Here’s How Companies Struggle with IT Security

No business can be successful if it’s constantly suffering from data breaches. Therefore, you should take measures to mitigate the issues caused by these threats before they present themselves. Here are four of the biggest issues your business could face in the field of network security.

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What To Do When You’ve Had Enough of Your Broken Technology

What To Do When You’ve Had Enough of Your Broken Technology

Chances are that you’ve dealt with the following scenario: You are working along fine and you try to open an application only to be rebuked by an error message on the screen that tells you that there is some type of critical error. You close that out hoping that it was a one-time exception, but nope, it pops up again. You think to yourself, “Why does this always happen?”

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Fake Tech Support Knows Way More than It Should

Fake Tech Support Knows Way More than It Should

Tech-support scammers traditionally are people who dial random numbers and try to convince the people on the other end of the phone that their computer has problems and they can fix them if the user allows them to remote into the device. They use tactics that are as generic and vague as possible, to avoid having to mention any specifics; and, since some people (especially those who have computers that are a few years old) find that their system’s performance is sluggish, they will give these people access. This typically ends in disaster.

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How Much Time Do You Spend Managing Vendors?

How Much Time Do You Spend Managing Vendors?

Vendors… how many do you have to deal with? Chances are, quite a few. Now consider how much time is spent managing each of them. Wouldn’t it be nice if there was some way to reduce this time to effectively nothing? Well, we have some good news for you.

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Value-Driven Managed IT Services Boosts the Bottom Line

Value-Driven Managed IT Services Boosts the Bottom Line

Businesses of all sizes use varying degrees of technology to improve organizational productivity, efficiency, and security. The more a business depends on its data, the more crucial it is for them to manage and maintain the systems in which this data is dependent. For organizations that have a lack of financial resources to support these systems, it is often left to unqualified employees, putting your business at risk. What do you do when you need expertise that you lack and can’t afford to hire in-house staff?

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Worry Less With Hardware-as-a-Service

Worry Less With Hardware-as-a-Service

Your business relies on mission-critical hardware that keeps its infrastructure running, including servers, workstations, and networking components. However, these pieces of technology require maintenance in order to function properly, and replacement every so often to keep the risk of downtime and hardware failure to a minimum. Thankfully, modern managed IT services have yielded a solution to this issue that can make managing your hardware infrastructure as easy as possible: Hardware as a Service.

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3 Common Reasons Businesses Fail an IT Audit

3 Common Reasons Businesses Fail an IT Audit

While many may consider an audit of any kind to be a pain in the neck or worse, they can actually be an effective way to ensure that businesses are following best practices and remaining compliant. After all, nobody wants to be the company that failed an audit. Despite this, many companies aren’t up to standard where their IT is concerned, and it has an impact.

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3 Ways Managed IT Saves Your Business Money

3 Ways Managed IT Saves Your Business Money

Not too long ago, businesses would seek out technology professionals for help in resolving difficulties. Nowadays, the way companies go about IT maintenance has been turned on its head. Instead of reacting to major hardware failure, businesses are finding it more economical to proactively maintain their technology, preventing major issues from happening in the first place.


The traditional break-fix IT model, where businesses would wait until their technology was legitimately broken before seeking professional assistance, has been forsaken for the more convenient and less-expensive managed IT service model. In part, this is because companies now leverage technology in unprecedented bulk, relying heavily on the continued functionality of their technology solutions in order to maintain operations. In other words, it becomes extremely expensive to replace hardware whenever something breaks down. Therefore, it’s more effective if your business takes a more conscientious approach to prevent issues from evolving into major problems.

Managed IT services were created specifically for businesses that want to take a proactive approach to technology maintenance. In comparison, break-fix IT takes a reactive approach, only fixing problems that make their way to the surface, and only when they directly affect your business’s operations. Obviously, managed IT is the more desirable of the two, and it can save your business money by preventing small issues from blossoming into expensive problems that could lead to downtime.

Here are some of the major reasons why choosing a managed service approach to IT is superior to the traditional break-fix repair strategy.

  • Fewer capital costs: Technology is expensive. There’s no getting around this fact. Naturally, you want to replace your technology as little as possible due to the immense up-front costs of doing so. This means that you need to take exceptionally good care of your technology if you want to limit your expenses in the long run. Plus, the amount of money that you invest in your managed services agreement can now be recorded as an operating expense, further mitigating your capital expenses.
  • Reduced management responsibility: One of the key benefits of the managed IT service model is that your business doesn’t need to spend as much time dealing with technology repair problems, and can instead focus on improving business operations. In other words, the responsibility of handling your technology is taken care of for you, so you can concentrate on what matters most: running your business.
  • Quality technology maintenance: If your team doesn’t regularly handle IT maintenance, and you don’t have an internal IT department, chances are that your technology isn’t getting the attention it needs in order to stay up to date. By outsourcing this responsibility to a managed service provider, you can rest easy knowing that your IT is being handled by trained professionals.

The fact that IT plays such an important role in your business's success shouldn’t be undermined by going with traditional break-fix IT support. We guarantee that no break-fix IT support company can provide your business with the same care and attention that Network Solutions Unlimited can. We understand the importance of technology to the workplace environment, and we’ll do everything that we can to keep your systems in working order. For more information, reach out to us at 217-428-6449.

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Break-Fix IT is an Inefficient Way of Handling Technology

Break-Fix IT is an Inefficient Way of Handling Technology

How does your business handle technology problems that come with using servers, workstations and other solutions in the workplace? Do you solve problems as they come up, or do you take a proactive stance to keep your tech under control? Either way, the fact remains that break-fix IT is an inefficient and wasteful way of approaching your technology solutions, especially with managed service providers changing the way SMBs implement technology.

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