Contact us today!

Network Solutions Unlimited Blog

Google Duplex Can Make Calls for You, and More

Google Duplex Can Make Calls for You, and More

At Google I/O 2018, the latest occurrence of Google’s convention for developers, a stunning new technology was demonstrated to those in attendance. Called Google Duplex, it adds a new level of utility and capability to the Google Assistant, in that it enables the Google Assistant to make phone calls on the user’s behalf that are almost indistinguishable from human conversation.

If this sounds incredible, the general consensus agrees with you. During its unveiling at I/O, the demonstration of Google Duplex brought various reactions from the crowd as the Google Assistant called to schedule a hair appointment and to make a reservation at a restaurant. More than just that, too - the Assistant’s requested time for the haircut was unavailable, so it needed to independently agree upon a different time, and there was a language barrier affecting the conversation as it tried to make a reservation, but it still navigated the conversation successfully… arguably, more successfully than many people would.

This, in and of itself, is enough to make Google Duplex a huge leap forward for its kind of technology, but that wasn’t all Google had to demonstrate. Not only could Google Duplex intelligently carry on conversations that didn’t always go as planned, it could navigate these conversations while using a natural, human voice, using filler words like “um” and “uh” naturally, casually confirming things with “mhmm” rather than “yes” or even “okay.” Google Duplex could even deal with interruptions while reciting information like phone numbers, picking up where it left off and repeating itself, just as a human would over the phone.

Clearly, this makes the Google Assistant much more useful to its users, but what about those that don’t use it, and only refer to the web version of Google?

Well, Google Duplex takes the information it gathers from its calls and will update a business’ page based on the information it gathers. So, if Google Duplex calls a business looking for its hours on Thursdays, the answer it receives will be used to update the results online. This even includes holidays.

Some outlets have voiced concerns, however, that there is no indication given that the recipient of the phone call is speaking to an automated assistant. What do you think? Have you seen any of the videos demonstrating these capabilities? Let us know in the comments!

How to Compose a Successful Business Continuity Pl...
Getting to Know Technology: RAM


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Wednesday, August 22 2018

Captcha Image

Mobile? Grab this Article!


Tag Cloud

Google Drive Save Time Information Technology Google Assistant Internet exploMicrosoft Touchpad Touchscreen File Storage Content Filter Outsourced IT Business Intelligence Data Backup NFL Spam Blocking Thank You Smartphones Sales Employer-Employee Relationship Hard Disk Drive Smart Tech Hackers Phishing Cache Business Continuity Social Engineering Law Enforcement Router Collaboration Management IT solutions BDR Cloud Smartphone Rootkit Data Security Memory Cloud Computing Virtual Assistant End of Support Reputation Telephone Systems Computer Downtime Congratulations IT Solutions Colocation Computer Care Private Cloud Entertainment Safety Network Data Theft Charger Mobility Recovery HaaS intranet Connectivity Company Culture Scalability IoT Vendor Management Two Factor Authentication Fraud How To Samsung Bring Your Own Device Smart Technology WiFi Wasting Money Gmail Automobile Quick Tips Big Data Data Loss Productivity Printing Security Spam Avoiding Downtime Best Practices Politics Wireless Technology iPhone Blockchain App store Device Security Internet Evernote CrashOverride Wireless Internet Travel User Tips Patch Management Data Protection Tablets Augmented Reality Nanotechnology Networking Business Owner Audiobook Update Spyware Devices Business Computing Television MSP Scam Customer File Sharing VPN Risk Management Lifestyle Office Tips Electronic Medical Records Identities hacker Battery Government Virtual Reality Computing Data Management Language Business Management Two-factor Authentication Redundancy Money Mobile Gadgets Credit Cards Audit Virus Hacking Humor Microsoft Internet Exlporer Windows Vulnerability Marketing Windows Ink Best Practice Internet of Things Analysis Shadow IT Network Security Communication SaaS Social Media Business Technology Tech Term Amazon Malware Email Physical Security Facebook Upgrades Apps Sports Innovation Troubleshooting Sync Computing Infrastructure Software as a Service App Technology Virtualization Files eWaste Save Money Loyalty Software HBO Budget Remote Monitoring Chromecast Keyboard Root Cause Analysis Microsoft Word Updates Search Unified Threat Management Wireless Charging Unsupported Software Monitors IT Support Hard Drives Tip of the Week Data Breach Regulation WPA3 PowerPoint Cortana Licensing Managed IT Service Alert Legislation Specifications Managed IT Flexibility Chromebook Unified Communications Students Chrome BYOD Artificial Intelligence Financial Data storage Ciminal Content Filtering WannaCry Computer Accessories Value VoIP Users Computer Forensics Compliance Cybercrime Miscellaneous IT Services Efficiency Websites Passwords Bluetooth Maintenance IT budget Monitoring Education Edge Communications Worker Commute Data Privacy History Consultant Hard Drive Managed IT Services Hardware The Internet of Things Emails Encryption Screen Mirroring Computers Hiring/Firing Hosted Solutions OneNote Apple Holiday Laptop Gamification Hybrid Cloud iOS Mobile Device Cybersecurity Tech Support Assessment Google Firewall Mobile Device Management Books Relocation Instant Messaging Comparison WIndows Server 2008 Windows 10 Robot Monitor Bandwidth Proactive IT Streaming Media Mobile Security Financial Technology Workers Microsoft Excel Password Health Identity Theft USB Alexa for Business How to Windows 10s Data Storage Wi-Fi Information Mobile Devices Productivity Professional Services Word Worker Commerce Google Docs Storage Emergency Employer Employee Relationship FAQ Cast Upgrade Microsoft Office Retail Phone System Project Management Advertising Webinar PDF Office 365 Android Black Market Disaster Recovery Proactive Outlook Shortcut Work/Life Balance Application Privacy Training Applications Personal Information Managed Service Provider Windows 10 Content Backup Settings Managing Stress Workplace Tips Legal Identity Benefits Ransomware IT Support Cost Management Hosted Solution Cleaning Excel Administration Public Cloud Remote Computing Wireless Business Office Google Maps Small Business Managed IT Services Saving Money Browser Data Computer Fan Dark Web Video Games Operating System Document Management User Error Conferencing Meetings Public Computer Going Green IT Management Solid State Drive Adobe Twitter HIPAA Data Recovery Techology Server Automation Transportation Gifts Antivirus Experience