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The Current State of Cybercrime Paints a Grim Picture for Businesses - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nsumsp.com/blog/three-ways-out-of-many-that-voip-boosts-productivity monthly 0.5 2025-12-18 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1765913164789-BQDI86OST1W7E13JYVF6/unsplash-image-gZB-i-dA6ns.jpg Blog - Three Ways (Out of Many) That VoIP Boosts Productivity - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nsumsp.com/blog/tip-of-the-week-rely-less-on-your-printer monthly 0.5 2025-12-18 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1765909021587-DVPIW7YO76ELDCPYHMAM/unsplash-image-j7cOdWrbKUI.jpg Blog - Tip of the Week: Rely Less on Your Printer - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nsumsp.com/blog/what-will-we-use-when-the-computer-mouse-goes-extinct monthly 0.5 2025-12-18 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1765911793962-YC1QN302OKJG62SZY7NE/unsplash-image-xCNkCygkFP8.jpg Blog - 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Do Memes Have a Place in the Professional Business Environment? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/47be2c6f-af41-4012-9d5d-e2537dffa192/Matrix+meme.jpg Blog - Do Memes Have a Place in the Professional Business Environment? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/9c08ef2e-77a8-496a-9307-b14d781fc216/chicken+meme.jpg Blog - Do Memes Have a Place in the Professional Business Environment? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/b5a94aa9-ad8f-4e8c-a3e9-a52558bf16ad/fire+meme.jpg Blog - Do Memes Have a Place in the Professional Business Environment? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nsumsp.com/blog/tip-of-the-week-how-to-easily-add-a-second-phone-number-to-your-mobile-device monthly 0.5 2025-12-18 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1765912880353-GRC6NCJ879CXCJ4N9QAK/unsplash-image-_8S9nEmCZK0.jpg Blog - Tip of the Week: How to Easily Add a Second Phone Number to Your Mobile Device - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nsumsp.com/blog/can-technology-cure-blindness-well-see monthly 0.5 2025-12-18 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1765913423756-KQ0YX54KKSM491ZT4I9Q/unsplash-image-yqLrqIsl294.jpg Blog - Can Technology Cure Blindness? We’ll See! - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nsumsp.com/blog/alert-new-petya-ransomware-spreads-via-fake-online-resumes monthly 0.5 2025-12-18 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1765914633349-LZUZBCF6E10ZI8F077DM/unsplash-image-9si2noVCVH8.jpg Blog - Alert: New Petya Ransomware Spreads via Fake Online Resumes - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nsumsp.com/blog/tip-of-the-week-3-ways-to-take-full-advantage-of-google-drive monthly 0.5 2025-12-18 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1765915289738-X3XQZA3MGD1Z5FK60Q1R/unsplash-image-uN6qKnAJZ1Y.jpg Blog - Tip of the Week: 3 Ways to Take Full Advantage of Google Drive - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nsumsp.com/blog/whats-the-best-way-to-store-your-companys-data-find-out monthly 0.5 2025-12-18 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1765914353160-YE05BJ1ZBSCO148UMYYI/unsplash-image-klWUhr-wPJ8.jpg Blog - What’s the Best Way to Store Your Company’s Data? Find Out! - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nsumsp.com/blog/the-lg-rolling-bot-can-patrol-your-home-or-office-video monthly 0.5 2025-12-18 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/e40bbd15-edab-4de0-83ab-1aedb4b27066/rolling+bot.jpg Blog - The LG Rolling Bot Can Patrol Your Home or Office [VIDEO] - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nsumsp.com/blog/alert-new-cryptojoker-ransomware-may-be-the-worst-ransomware-yet monthly 0.5 2025-12-18 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/f9a21588-a746-4c98-9b4d-ce6a2c404c7b/computer+lock+screen.jpg Blog - Alert: New CryptoJoker Ransomware May Be the Worst Ransomware Yet - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/9bf8a85f-3d26-467b-8b1a-c0e8409c8b31/fake+email.jpg Blog - Alert: New CryptoJoker Ransomware May Be the Worst Ransomware Yet - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.nsumsp.com/the-frank-files daily 0.75 2026-10-30 https://www.nsumsp.com/the-frank-files/is-your-business-ready-for-storm-season monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391128893-TACQN00ZJS7VK02BZUFU/NSU-FrankSaulsbury.webp The Frank Files - Is Your Business Ready for Storm Season? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “There is a big difference between having a backup and knowing it works.” https://www.nsumsp.com/the-frank-files/is-a-voip-phone-system-the-best-option monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391122804-HPEJKPO2HHCZGQB2FPXI/NSU-FrankSaulsbury.webp The Frank Files - Is a VoIP Phone System the Best Option? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “The best technology is often the technology nobody thinks about because it simply works.” https://www.nsumsp.com/the-frank-files/are-service-surveys-important-or-a-waste-of-time monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391117325-HY6MHPYNE1JD1LPCCPBF/NSU-FrankSaulsbury.webp The Frank Files - Is Filling Out Service Surveys Important or a Waste of Time? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “At the end of the day, customer service surveys aren't really about collecting scores, they're about listening.” https://www.nsumsp.com/the-frank-files/drop-in-service-requests-after-agreement-is-signed monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391112764-63FQNNDHL2W9RR7V775S/NSU-FrankSaulsbury.webp The Frank Files - Should Your Organization See a Drop in Service Requests After an Agreement Is Signed? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “That early activity is not the destination, it is the cleanup process.” https://www.nsumsp.com/the-frank-files/technician-on-site-versus-remote-service monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391107245-TXV5R3LXFVM14EAY740E/NSU-FrankSaulsbury.webp The Frank Files - When Should You Expect a Technician On Site Versus Remote Service? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “The goal shouldn't be to eliminate on-site service completely. The goal should be to use it when it truly adds value.” https://www.nsumsp.com/the-frank-files/does-the-personality-of-technicians-matter monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391100847-FL4QQ9THAKRIQZ7SP0Z8/NSU-FrankSaulsbury.webp The Frank Files - Does the Personality of Technicians and Engineers Matter to the Client? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Technical skills can be taught and improved over time. It's much harder to teach someone to genuinely care about helping people.” https://www.nsumsp.com/the-frank-files/should-your-technology-company-offer-hardware-in-an-emergency monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391095642-GW30JIQZS6C9IC0FME1L/NSU-FrankSaulsbury.webp The Frank Files - Should Your Technology Company Offer Hardware in an Emergency? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Think about it like a spare tire in your vehicle.” https://www.nsumsp.com/the-frank-files/how-big-does-my-managed-service-provider-need-to-be monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391083001-F1HS75E4K68CTMXXGDVF/NSU-FrankSaulsbury.webp The Frank Files - How Big Does My Managed Service Provider Really Need to Be? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Most business owners aren't looking for the biggest provider. They're looking for the right provider.” https://www.nsumsp.com/the-frank-files/how-difficult-should-it-be-to-get-out-of-an-it-agreement monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391077442-XWIMD1OM6S2GMBJQETDY/NSU-FrankSaulsbury.webp The Frank Files - How Difficult Should It Be to Get Out of an Agreement If You're Not Satisfied? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “There is a difference between having structure and having handcuffs.” https://www.nsumsp.com/the-frank-files/non-repair-services-a-managed-services-company-should-offer monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391072312-QGRWLI56JVU0TSCC1JY4/NSU-FrankSaulsbury.webp The Frank Files - What Other Non-Repair Services Should a Managed Services Company Offer? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Sometimes it's simply helping you make a better decision before the problem ever occurs.” https://www.nsumsp.com/the-frank-files/what-type-of-businesses-benefit-most-from-managed-services monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391066787-UBSJ0LCSVVZRVCXD013K/NSU-FrankSaulsbury.webp The Frank Files - What Type of Businesses Benefit Most From Managed Services? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “At the end of the day, managed IT services are less about the type of business you run and more about how your business runs.” https://www.nsumsp.com/the-frank-files/pay-as-you-go-it-versus-managed-services monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391061250-JEGS4G8D1V7P2S527BTZ/NSU-FrankSaulsbury.webp The Frank Files - Is There a Cost Savings Using Pay As You Go IT Versus Managed Services? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “The key is not just looking at what you pay for IT. It is understanding what it costs your business when things are slow, unreliable, or suddenly unavailable.” https://www.nsumsp.com/the-frank-files/best-length-of-a-managed-service-contract monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391055219-8ALWVTRNHG36Y6S5WL79/NSU-FrankSaulsbury.webp The Frank Files - What Is the Best Length of a Managed Service Contract? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “At the end of the day, the “right” contract length is less about the number of months and more about your comfort with the relationship.” https://www.nsumsp.com/the-frank-files/disaster-recovery-planning-do-you-need-one monthly 0.5 2026-10-02 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/6f6bfa31-0076-4526-a89c-779aff13db6f/NSU-FrankSaulsbury.webp The Frank Files - Disaster Planning: Do You Need One? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “A good disaster recovery plan is really just a clear, pre-thought-out way to get you back up and running quickly.” https://www.nsumsp.com/the-frank-files/the-benefit-of-efficiency-with-managed-services monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391046869-4EITYO4TTSRPY3G1IID3/NSU-FrankSaulsbury.webp The Frank Files - The Benefit of Efficiency With Managed Services - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “It is not a big, dramatic loss. It is a steady drip of lost time.” https://www.nsumsp.com/the-frank-files/phishing-email-testing monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391040947-IS7YIS63JO49Z8DCN97J/NSU-FrankSaulsbury.webp The Frank Files - Phishing Email Testing - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “It is far better to let someone make a harmless mistake in a controlled test than to have that same mistake happen during a real attack.” https://www.nsumsp.com/the-frank-files/encrypting-emails-in-outlook monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391033498-9ENL5XVJKXIO140N4LS7/NSU-FrankSaulsbury.webp The Frank Files - Encrypting Emails in Outlook - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “If the information could cause a problem if it ended up in the wrong hands, it should be encrypted.” https://www.nsumsp.com/the-frank-files/technology-use-policies-for-companies-and-organizations monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391028420-09L71DK5GMTEET3KOTKW/NSU-FrankSaulsbury.webp The Frank Files - Technology Use Policies for Companies and Organizations - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Sometimes the goal isn’t to prevent every mistake. It’s to make sure no one has to say, I didn’t know.” https://www.nsumsp.com/the-frank-files/strategic-technology-review-meetings monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391023649-4UV306S9XTGXQ8BGV31S/NSU-FrankSaulsbury.webp The Frank Files - Strategic Technology Review Meetings - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Technology planning doesn’t fail because people made bad decisions. It fails because the conversation never happened in a structured way.” https://www.nsumsp.com/the-frank-files/do-i-need-to-call-my-software-vendor-or-should-my-it-company-handle-it monthly 0.5 2026-10-02 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/6f6bfa31-0076-4526-a89c-779aff13db6f/NSU-FrankSaulsbury.webp The Frank Files - Do I Need to Call My Software Vendor, or Should My IT Company Handle It? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “The goal isn't to remove your staff from the process entirely. The goal is to make sure the right people are handling the right tasks.” https://www.nsumsp.com/the-frank-files/when-should-you-look-for-a-new-it-support-company monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391016502-T6HDRN8P33XUMY8VUXJH/NSU-FrankSaulsbury.webp The Frank Files - When Should You Look for a New IT Support Company? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “At the end of the day, your IT company should feel like a steady, reliable partner.” https://www.nsumsp.com/the-frank-files/internal-or-outsourced-technology-departments monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793391005178-5TRN8DDHLQF5JHHSJZ58/NSU-FrankSaulsbury.webp The Frank Files - Internal or Outsourced Technology Departments: Which Is Best for You? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “A simple way to think about it is this: do you need a person, or do you need a team?” https://www.nsumsp.com/the-frank-files/how-to-build-a-culture-of-ai-in-your-company monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390999810-I4LU2URF1I3ZBLPN9SQN/NSU-FrankSaulsbury.webp The Frank Files - How to Build a Culture of AI in Your Company: 30 Days, One Hour per Day - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “You don’t need a perfect plan. You just need a place to begin.” https://www.nsumsp.com/the-frank-files/what-to-do-when-you-have-a-cyber-breach monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390991645-GZT7YUVKYSB43Q17IJ5Q/NSU-FrankSaulsbury.webp The Frank Files - What to Do When You Have a Cyber Breach in Your Organization - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “The reality is that responding to a cyber incident is less about speed and more about control.” https://www.nsumsp.com/the-frank-files/difference-between-business-machines-and-personal-line monthly 0.5 2026-08-26 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/6f6bfa31-0076-4526-a89c-779aff13db6f/NSU-FrankSaulsbury.webp The Frank Files - Difference Between Business Machines and Personal Line - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “What I’ve seen over the years is that the savings you get upfront often show back up later in small, quiet ways.” https://www.nsumsp.com/the-frank-files/which-ai-version-is-best-for-your-organization monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390986254-ZM5778E7XNET4HPYL1OH/NSU-FrankSaulsbury.webp The Frank Files - Which AI Version Is Best for Your Organization? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “You don’t need to figure out everything about AI. You just need to solve one problem well.” https://www.nsumsp.com/the-frank-files/difference-between-break-fix-and-managed-services monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390979421-GYE3O3W30CSS1O9D8K81/NSU-FrankSaulsbury.webp The Frank Files - What Is the Main Difference Between Break-Fix and Managed Services? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Either way, the goal isn’t to spend more, it’s to create fewer surprises and smoother days for you and your team.” https://www.nsumsp.com/the-frank-files/multifactor-authentication-when-to-use-it monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390973545-BF29PER03R69V37R86UG/NSU-FrankSaulsbury.webp The Frank Files - Multi-Factor Authentication: When to Use It - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “At the end of the day, MFA isn’t about making your life harder, it’s about making a hacker’s life harder.” https://www.nsumsp.com/the-frank-files/should-a-business-release-ai-to-all-staff monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390958488-PAG4NOG30CT8E8U9CX8Q/NSU-FrankSaulsbury.webp The Frank Files - Should a Business Just Release the Use of AI to All Their Staff? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “It can be as simple as saying, use it to help you think faster, not to think for you.” https://www.nsumsp.com/the-frank-files/how-much-time-do-you-really-spend-on-technology-issues monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390952654-2Z4FD29LDS77ZINQGG6Q/NSU-FrankSaulsbury.webp The Frank Files - How Much Time Do You Really Spend With Technology Issues? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Your office manager should be managing the office, your operations lead should be focused on operations.” https://www.nsumsp.com/the-frank-files/data-and-critical-system-backups-avoiding-needless-downtime monthly 0.5 2026-08-26 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/6f6bfa31-0076-4526-a89c-779aff13db6f/NSU-FrankSaulsbury.webp The Frank Files - Data and Critical System Backups: Avoiding Needless Downtime. - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Just having backups is not enough. You have to know they actually worked.” https://www.nsumsp.com/the-frank-files/how-we-handle-mission-critical-outages monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390947599-SMQ5ZPJTA7JOQMH4E5BE/NSU-FrankSaulsbury.webp The Frank Files - How We Handle Mission Critical Outages - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “If you’re not able to work, that’s a problem we take personally.” https://www.nsumsp.com/the-frank-files/network-firewalls-are-they-all-the-same monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390941864-VJ4FKZD20D0BKGBH7LB2/NSU-FrankSaulsbury.webp The Frank Files - Network Firewalls: Are They All the Same? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “The question isn’t “Do we have a firewall?” It’s “Do we have the right kind of protection for how we actually run our business?”” https://www.nsumsp.com/the-frank-files/what-problems-do-managed-services-solve-for-you monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390936314-F8CS7LUPVRN6WNHPFRAL/NSU-FrankSaulsbury.webp The Frank Files - What Problems Do Managed Services Solve for You? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “IT today is too big of a job for one person to handle well on their own, especially in a growing business.” https://www.nsumsp.com/the-frank-files/technical-discovery-and-first-time-appointment monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390930802-LM5BH1HN4ZCGMZD37DO6/NSU-FrankSaulsbury.webp The Frank Files - Technical Discovery and First Time Appointment (FTA) - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “At the end of the day, the real question isn’t “How fast did they give me a price?” It’s “How well do they understand what I actually need?”” https://www.nsumsp.com/the-frank-files/network-documentation-and-password-ownership monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390920487-Y3PJ7A9LJODAHHNRGTYI/NSU-FrankSaulsbury.webp The Frank Files - Network Documentation and Password Ownership - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Here’s the simple truth, you own it all.” https://www.nsumsp.com/the-frank-files/cyber-security-training-for-the-average-user monthly 0.5 2026-07-29 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/6f6bfa31-0076-4526-a89c-779aff13db6f/NSU-FrankSaulsbury.webp The Frank Files - Cyber Security Training for the Average User - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “It doesn’t need to be complicated, sometimes a single hour of practical, real-world guidance can prevent the kind of mistake that keeps you up at night.” https://www.nsumsp.com/the-frank-files/what-is-a-zero-day-vulnerability monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390913918-VXIZCQRRQT233CI4HXQQ/NSU-FrankSaulsbury.webp The Frank Files - What Is a Zero-Day Vulnerability? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “You don’t need to panic about what you can’t see. You do want to make sure you’re handling the things you can control.” https://www.nsumsp.com/the-frank-files/what-does-onboarding-mean-in-managed-services monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390908454-5GLZCMI2O37TGBP0ETWH/NSU-FrankSaulsbury.webp The Frank Files - What Does the Term Onboarding Mean in Managed Services? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “It’s about getting control, building a reliable foundation, and making sure the next time something goes wrong, the person helping you already understands your business.” https://www.nsumsp.com/the-frank-files/internal-and-external-requests-for-technology-audits monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390902888-HCNN7I8NVY950VW4YUJ5/NSU-FrankSaulsbury.webp The Frank Files - Internal and External Requests for Technology Audits - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “If things are well managed, audits become easier. If they’re not, audits expose the gaps.” https://www.nsumsp.com/the-frank-files/it-budgeting-for-the-upcoming-year-and-beyond monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390897148-HV05EPAFX4TTCU408KBJ/NSU-FrankSaulsbury.webp The Frank Files - IT Budgeting for the Upcoming Year and Beyond - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “At the end of the day, this isn’t really about technology, it’s about control.” https://www.nsumsp.com/the-frank-files/service-budgeting-and-project-reporting-for-c-level-execs monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390890576-SNEC56AZJV8GAZ2CMQ2D/NSU-FrankSaulsbury.webp The Frank Files - Service, Budgeting and Project Reporting for C-Level Execs - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “The goal isn’t to create work, it’s to create clarity.” https://www.nsumsp.com/the-frank-files/cybersecurity-what-you-need monthly 0.5 2026-07-29 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/6f6bfa31-0076-4526-a89c-779aff13db6f/NSU-FrankSaulsbury.webp The Frank Files - Cyber Security and What You Need - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “At a basic level, there are a few things that really matter. One of the big ones is something called endpoint detection and response, or EDR.” https://www.nsumsp.com/the-frank-files/network-penetration-test-do-you-need-one monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390881437-5VTIFQ0EJ2GJGUGFSE68/NSU-FrankSaulsbury.webp The Frank Files - Network Penetration Test (Pen Test): Do You Need One? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Even well-protected systems have gaps. The difference is whether you discover those gaps yourself or someone else does.” https://www.nsumsp.com/the-frank-files/master-service-agreements-the-good-and-bad monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390876149-YHYR8SMQRIVS8JHKMIXG/NSU-FrankSaulsbury.webp The Frank Files - Master Service Agreements: The Good and Bad - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “An MSA is there to make sure there are no surprises.” https://www.nsumsp.com/the-frank-files/edr-another-it-three-letter-acronym-what-is-it monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390870805-4B8C7PVRFRATSK2RUK9H/NSU-FrankSaulsbury.webp The Frank Files - EDR, Another IT Three Letter Acronym: What Is It? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “EDR is not just trying to keep threats out. It is there to catch them when they inevitably get in and stop them before they turn into a bigger problem.” https://www.nsumsp.com/the-frank-files/managing-your-microsoft-office-365 monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390864554-PPDOMT0AGL1HVX4F8SJS/NSU-FrankSaulsbury.webp The Frank Files - Managing Your Microsoft Office 365 - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Think of it like locking doors you didn’t even know were open.” https://www.nsumsp.com/the-frank-files/labor-charges-with-a-managed-service-agreement monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390855363-UZ8F00KX1GY9FPSST61E/NSU-FrankSaulsbury.webp The Frank Files - What, If Any, Labor Charges Should I Expect With a Managed Service Agreement? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “If something is helping maintain what you already have, it is probably included.” https://www.nsumsp.com/the-frank-files/benefits-of-a-vcio-virtual-chief-information-officer monthly 0.5 2026-07-01 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/6f6bfa31-0076-4526-a89c-779aff13db6f/NSU-FrankSaulsbury.webp The Frank Files - Benefits of a VCIO Virtual Chief Information Officer - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “If you are considering a managed IT provider, ask to meet the person who will serve as your vCIO before you sign anything.” https://www.nsumsp.com/the-frank-files/reactive-and-proactive-approach-to-technology monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390845232-NHJGW226O72KD5SXX5XK/NSU-FrankSaulsbury.webp The Frank Files - Reactive and Proactive Approach to Technology - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “At the end of the day, proactive IT is really about peace of mind. It is about knowing someone is paying attention so you don’t have to.” https://www.nsumsp.com/the-frank-files/lifecycle-of-a-service-request monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390839021-MXDHLJSZC9TX2RWQVEDK/NSU-FrankSaulsbury.webp The Frank Files - Lifecycle of a Service Request (Ticket) - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Matching the right problem with the right person is how things get resolved faster and with fewer headaches.” https://www.nsumsp.com/the-frank-files/buying-your-internet-domain-name monthly 0.5 2026-07-01 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/6f6bfa31-0076-4526-a89c-779aff13db6f/NSU-FrankSaulsbury.webp The Frank Files - Buying Your Internet Domain Name - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Here’s the reality in simple terms: your domain name is more than just your website address; it’s your identity online.” https://www.nsumsp.com/the-frank-files/cyber-insurance-compliance-what-the-industry-is-requiring monthly 0.5 2026-07-01 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/6f6bfa31-0076-4526-a89c-779aff13db6f/NSU-FrankSaulsbury.webp The Frank Files - Cyber Insurance Compliance: What the Industry is Requiring - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Sometimes the best move isn’t rushing to check every box. It’s slowing down long enough to understand which ones matter most for your business…” https://www.nsumsp.com/the-frank-files/pricing-for-managed-services-agreements monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390833468-RX02HCVV3ZSWPJRW9MCR/NSU-FrankSaulsbury.webp The Frank Files - Pricing for Managed Services Agreements - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “At the end of the day, the goal isn’t to spend more. It’s to have fewer surprises.” https://www.nsumsp.com/the-frank-files/how-do-we-support-remote-employees monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390811905-XSDP6CHYX96H750Z822G/NSU-FrankSaulsbury.webp The Frank Files - How Do We Support Remote Employees and Still Know Work Is Getting Done? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “Remote work can be very effective, and in many cases, it helps attract and keep good people.” https://www.nsumsp.com/the-frank-files/basic-steps-to-use-ai-in-your-business monthly 0.5 2026-07-01 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/6f6bfa31-0076-4526-a89c-779aff13db6f/NSU-FrankSaulsbury.webp The Frank Files - Basic Steps to Use AI in Your Business - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “If you’re not quite sure where AI fits in your business yet, that’s okay. Start small, ask good questions, and take one step at a time.“ https://www.nsumsp.com/the-frank-files/how-long-does-it-take-to-get-help-after-a-request monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390806750-0R8WZLE7SDQBOWO487IO/NSU-FrankSaulsbury.webp The Frank Files - How Long Does It Actually Take to Get Help After We Put In a Request? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “The better the proactive work, the fewer emergencies you have to deal with at all.” https://www.nsumsp.com/the-frank-files/when-should-it-answer-the-phone-or-email monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/1793390745900-KF0GUSHKLOD0KH2C5AS3/NSU-FrankSaulsbury.webp The Frank Files - When Should IT Answer the Phone or Email? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “If something stopped working tonight, what would tomorrow look like for your business?” https://www.nsumsp.com/the-frank-files/bring-your-own-device-convenient-but-at-what-cost monthly 0.5 2026-07-01 https://images.squarespace-cdn.com/content/v1/6909079a84eb526ae559cd2a/6f6bfa31-0076-4526-a89c-779aff13db6f/NSU-FrankSaulsbury.webp The Frank Files - Bring Your Own Device: Convenient, But At What Cost? - THE LATEST THOUGHTS FROM THE FOUNDER A running column from Frank Saulsbery. Not a sales pitch, just the way he’d explain it if you pulled up a stool next to him. Meet Frank → A SNEAK PEEK… “If something went wrong tomorrow, would I feel confident that I know where my business data is, who has access to it, and how it’s being protected? If the answer is “I think so” or “probably,” it might be worth taking a closer look.” https://www.nsumsp.com/the-frank-files/category/Cyber+Insurance monthly 0.5 https://www.nsumsp.com/the-frank-files/category/Business+Technology monthly 0.5 https://www.nsumsp.com/the-frank-files/category/Managed+IT+Services monthly 0.5 https://www.nsumsp.com/the-frank-files/category/Thoughts+From+Frank monthly 0.5 https://www.nsumsp.com/the-frank-files/category/The+Frank+Files monthly 0.5 https://www.nsumsp.com/the-frank-files/category/AI monthly 0.5 https://www.nsumsp.com/the-frank-files/category/Disaster+Recovery monthly 0.5 https://www.nsumsp.com/the-frank-files/category/Cybersecurity monthly 0.5 https://www.nsumsp.com/the-frank-files/category/Data+Backup%2FRecovery monthly 0.5 https://www.nsumsp.com/the-frank-files/category/Hardware monthly 0.5 https://www.nsumsp.com/the-frank-files/category/Device+Management monthly 0.5 https://www.nsumsp.com/the-frank-files/category/VCIO monthly 0.5 https://www.nsumsp.com/the-frank-files/tag/domain+registration monthly 0.5 https://www.nsumsp.com/the-frank-files/tag/business+continuity+plan monthly 0.5 https://www.nsumsp.com/the-frank-files/tag/it+department monthly 0.5 https://www.nsumsp.com/the-frank-files/tag/backup+testing monthly 0.5 https://www.nsumsp.com/the-frank-files/tag/network+documentation monthly 0.5 https://www.nsumsp.com/the-frank-files/tag/business+communication monthly 0.5 https://www.nsumsp.com/the-frank-files/tag/disaster+recovery monthly 0.5 https://www.nsumsp.com/the-frank-files/tag/artificial+intelligence monthly 0.5 https://www.nsumsp.com/the-frank-files/tag/stolen+credentials monthly 0.5 https://www.nsumsp.com/the-frank-files/tag/leadership+team monthly 0.5 https://www.nsumsp.com/the-frank-files/tag/software+troubleshooting monthly 0.5 https://www.nsumsp.com/the-frank-files/tag/remote+access monthly 0.5 https://www.nsumsp.com/the-frank-files/tag/it+documentation monthly 0.5 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